Stop answering “is my car ready?” forty times a day.
Double Menu routes status enquiries, captures new job requests, and handles after-hours calls — without your team leaving the workshop floor.
Auto service centres field dozens of status calls every day — each one taking 3–5 minutes your service advisor doesn't have. Meanwhile, new job enquiries hit voicemail while your team is with a customer at the counter.
What Double Menu handles today
“Press 1 for vehicle status / Press 2 for a new quote / Press 3 to speak with us.” Status callers get routed to a recorded update or callback request. New job enquiries reach your team directly.
Customers wanting a morning drop-off hear your after-hours options and can leave a callback request with their details.
AI features for auto service
Captures quote requests without a human in the loop
Connects to your job management system to read vehicle status automatically
Sends collection notifications and your address automatically
Notifies your team when a new job enquiry wasn't answered
Shows when status call volume peaks for staffing decisions