You're in a consultation. A new client just called and hung up.
Double Menu routes new client enquiries, captures callback requests, and logs every call — so your practice doesn't lose a case because of an unanswered phone.
A new client enquiry can be worth hundreds to thousands in fees. During hearings, depositions, and client meetings your phone goes unanswered. A potential client facing a deadline will not try again tomorrow.
What Double Menu handles today
“Press 1 for a new matter / Press 2 for an existing client / Press 3 for urgent.” New enquiries route to a callback request capturing name, contact, and matter type. Urgent calls route directly to your mobile.
Existing clients are routed to a matter-specific branch or a callback request — not into a generic voicemail shared with new enquiries.
AI features for law firms
Captures new client intake details without a human in the loop
Instant notification when a new matter enquiry wasn't answered
Every call stored in EU infrastructure, searchable by date and caller